Construction of a Benchmark for the User Experience Questionnaire (UEQ)

TitleConstruction of a Benchmark for the User Experience Questionnaire (UEQ)
Publication TypeJournal Article
Year of Publication2017
AuthorsSchrepp, M., A. Hinderks, and J. Thomaschewski
JournalInternational Journal of Interactive Multimedia and Artificial Intelligence
ISSN1989-1660
IssueRegular Issue
Volume4
Number4
Date Published06/2017
Pagination40-44
Abstract

Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.

KeywordsBenchmark, UEQ, User Experience
DOI10.9781/ijimai.2017.445
URLhttp://www.ijimai.org/journal/sites/default/files/files/2016/12/ijimai20174_4_5_pdf_94297.pdf
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ijimai20174_4_5.pdf624.34 KB