Usability Evaluation Methods for Special Interest Internet Information Services

Author
Keywords
Abstract
The internet provides a wide range of scientific information for different areas of research, used by the related scientific communities. Often the design or architecture of these web pages does not correspond to the mental model of their users. As a result the wanted information is difficult to find. Methods established by Usability Engineering and User Experience can help to increase the appeal of scientific internet information services by analyzing the users’ requirements. This paper describes a procedure to analyze and optimize scientific internet information services that can be accomplished with relatively low effort. It consists of a combination of methods that already have been successfully applied to practice: Personas, usability inspections, Online Questionnaire, Kano model and Web Analytics.
Year of Publication
2014
Journal
International Journal of Interactive Multimedia and Artificial Intelligence
Volume
2
Issue
Regular Issue
Number
6
Number of Pages
26-32
Date Published
06/2014
ISSN Number
1989-1660
Citation Key
URL
http://www.ijimai.org/journal/sites/default/files/files/2014/03/ijimai20142_6_3_pdf_14574.pdf
DOI
10.9781/ijimai.2014.263
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